Order Online | Delivery

Unleash the flavour revolution with our chai masala!

Frequently Asked Questions

Product FAQs

We are currently 100% online and you can purchase Chai Up products directly from our website. We will keep you all updated whenever we have pop ups and when we eventually make it in-store!

Chai Up Masala chai is 100% vegetarian. No animals were harmed in the making of our products!

Chai Up believes in sustainability and less plastic waste so all our packaging is made with eco-friendly materials that are 100% biodegradable.

The Chai Up Masala chai mix is 100% free of dairy/milk products and sugar! Adding in milk products is entirely up to the consumers’ taste and preference.

We offer the highest quality and standard of products using only all-natural ingredients.

Each cup of our Chai Up Masala chai tea has approximately 25 to 50 mg of caffeine depending on how much powder mix you add in water.

Each regular pack of Chai Up Masala chai can make up to 10-15 cups depending on how much powder you mix in with 200 ml of hot water!

The official expiration date varies, but to ensure freshness, once your chai mix is no longer fragrant and fresh, it’s best to no longer use it.

Store your Chai Up Masala chai tea mix in a cool dry place! Make sure your storage area isn’t damp or prone to humidity to ensure the quality and freshness of tea mix. We also recommend to keep it in its packaging and make sure to seal it well after use or you can transfer the mix to an airtight container.

How To Make Chai Up Masala Chai Tea

1. Boil water.

2. Add 2 tablespoons of Chai Up powder tea blend to your favorite cup or mug and 200 ml of hot water.

3. Mix until incorporated.

4. Add milk and sugar according to your liking.

5. Sit back, relax and enjoy the taste of authentic Indian masala chai tea!

Shipping / Payment FAQ

Yes! We currently ship in the North America region and are slowly working on getting Chai Up products in homes all over the world!

We do air freight with our shipping company partners ensuring you get your orders as soon as possible.

You can check out on order using Debit/Credit cards (Mastercard, Visa), Google Pay, Apple Pay, and Interac Online.

As soon as you check out and finalize your payment, a tracking number will be sent to your email where you can see where your order is in real time.

Shipping within the North American region will usually take 3-5 business days depending as well on product availability. Pre-orders can take up to 10-14 business days for products to arrive at your doorstep. We’ll also have express shipping at an additional cost and same day delivery within Canada!